No, currently only people resident in Switzerland can rent bags from Secondhandbags.

Bags can currently only be rented for 30 days. An extension of 30 days is always possible. You can rent the bag for as long as you like. If you would like a different rental period, please contact us at info@secondhandbags.ch.

The rental period starts on the day you receive the bag. When ordering, you can select a desired delivery date. If no information is given, the bag will be sent immediately.

All our packages are registered with Swiss Post and sent with A Mail. If you order by 2 p.m., you will receive your package on the next working day. Renting is currently not offered outside of Switzerland.

All secondhand designer handbags are shipped from Seelfed, Zurich.

No, when renting, the billing address and delivery address must match.

Yes. As soon as the bag has been dispatched from us, you will receive a confirmation email, which also contains a tracking number.

In order to be able to use the full duration, you only have to send the bag back the next day. An example:

You will receive the bag on January 1st, 2022 with a rental period of 15 days. You must therefore bring the bag to the post office by January 31, 2022 at the latest

If you return the bag too late, the rental period will be automatically extended by 30 days and the corresponding amount will be debited from your credit card.

No, the rental price or the rental period cannot be reduced retrospectively.

Yes, as long as your credit rating and credit card limit allow, you can rent as many bags as you like.

In this case we will assess the damage. Normal signs of wear and tear are included in the rent. If we come to the conclusion that the damage is of a more extensive nature, we will have the damage assessed by a third party and an offer prepared. You will be billed for this repair. If the damage can no longer be repaired, you will be charged for the depreciation.

You are fully liable for the entire sales value of the bag. At most, a claim can be asserted against your liability insurance.

Yes, as long as they are marked as such. With a purchase, 20% of the rental amount can be credited.

Secondhandbags AG offers a 100% authenticity guarantee for all the bags we sell! To fight counterfeiting and protect your purchase, our network of renowned brand experts carefully inspect each item. We only sell bags that we would be proud to wear ourselves - so you can place your order with 100% confidence.

Unfortunately, these images were increasingly misused by other people. This is particularly tricky with unique serial numbers. On the other hand, the meaningfulness of these images decreases, since any fraudulent seller can find such an image on the Internet. In addition, the new products from our designers are mostly equipped with chips instead of data codes. That's why we decided not to publish any more pictures of this kind.

The return is included in the price. Please use the Swiss Post shipping label that is included in the package.